Who operates this site

This website is operated by Tradient Limited, a private company limited by shares incorporated in Hong Kong on 18 September 2026 under the Companies Ordinance (Cap. 622), CR No. 81254642, with its registered office at Office 3906, 39/F, The Center, 99 Queen's Road Central, Hong Kong ("Tradient", "we", "us").

For the purposes of the Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO"), Tradient is the data user responsible for personal data collected through this website.

Personal data we collect

When you use the contact, quotation, supplier or partnership forms, we collect what you enter, typically your name, company, position, email address, phone number, country and the content of your enquiry, plus any attachments you add to the email the form prepares.

This website uses no analytics or tracking tools. As with any website, our hosting provider processes technical data such as IP addresses and browser details in order to deliver pages and keep the service secure.

Why we collect it

We use your personal data to reply to your enquiry, prepare quotations, assess suppliers and partners, keep a record of our correspondence and meet our legal and regulatory obligations.

Providing personal data is voluntary. Without contact details, however, we are unable to respond to you.

Who we share it with

Where it is needed to answer a request for quotation, we may share specifications and drawings, and only where necessary your company details, with manufacturers, freight forwarders and other service providers acting for us. We may also disclose data to our professional advisers or where the law requires it.

We do not sell personal data, and we do not use it for direct marketing unless you have given the separate consent required by Part 6A of the PDPO.

Transfers outside Hong Kong

Because we trade across borders, some recipients may be located outside Hong Kong, including in mainland China and in the country you are writing from. Where that happens we take reasonable steps to keep the data protected to a standard comparable with the PDPO.

How long we keep it

Personal data is kept only for as long as the purpose it was collected for requires, including any related legal, accounting or reporting obligations, after which it is deleted or anonymised.

Security

We maintain appropriate safeguards, both technical and organisational, against unauthorised or accidental access, processing, erasure, loss or use. Even so, data sent over the internet can never be guaranteed fully secure.

Access and correction

Under the PDPO you may ask whether we hold personal data about you, request a copy of it and ask us to correct anything that is inaccurate. Send your request to the email address on the Contact page, headed "Personal Data Request".

We will respond within 40 days. A fee that is not excessive may be charged for supplying a copy of the data.

Cookies

This website does not set cookies or store anything in your browser. Details are in the Cookie Policy below.

Changes to this policy

We may revise this policy from time to time. The version published on this page is the one that applies.

About these terms

This website is operated by Tradient Limited (CR No. 81254642). By browsing it you accept these terms; if you do not, please stop using the site.

Information only

The site describes our business in general terms and is not an offer capable of acceptance.

Product ranges, capabilities and descriptions are given as a guide only. Specs, availability, prices and delivery dates bind us only once they appear in a written quotation or contract issued by Tradient.

Enquiries and form submissions

Sending an enquiry, a request for quotation or a supplier registration does not form a contract. Any transaction is governed solely by terms agreed separately in writing.

Intellectual property

The Tradient name and logo, the text of this site and its design belong to Tradient Limited or to those who license them to us, and must not be copied or reused without our written consent.

Photographs are illustrative and do not show Tradient premises, staff or goods.

Links to other sites

Where we link to other websites, we do so for convenience only and take no responsibility for their content, availability or privacy practices.

Liability

We provide the site "as is" and "as available". As far as Hong Kong law allows, Tradient accepts no responsibility for any loss caused by using or relying on its content.

Governing law and jurisdiction

Hong Kong law applies to these terms, and the courts of the Hong Kong Special Administrative Region have non-exclusive jurisdiction over any dispute arising from them.

About cookies

A cookie is a small text file that a website stores on your device. Similar browser storage, such as local storage, works in much the same way.

What this site stores

Nothing. This website does not set cookies and does not save anything in your browser's local or session storage. It uses no analytics, advertising or tracking tools.

Third-party requests

The typefaces on this site are loaded from Google Fonts, which receives your IP address as part of that request but does not set cookies. Opening a mailto or WhatsApp link hands over to your own mail or messaging app.

Changes

If we ever start using cookies or similar storage, we will update this policy before they are switched on.